We hope you'll find these updates improve your experience and reinforce our commitment to your data privacy and security.
Effective Date: January 1, 2021
Who May Use the Web Site
The Web Site is not intended or designed to attract users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you do not use the Web Site and do not send us any Personal Information.
Collection of Personal Information
The Web Site collects Personal Information from you when you provide it to us. The types of Personal Information we may collect include, without limitation, first and last name, age, street address, city and state, email address, telephone number, gender, birth date, credit card account information, and any other information that may identify you. Examples of areas of the Web Site where we may collect Personal Information include when you make a purchase, complete and submit a registration form to establish an account with us, or when you register to be added to our mailing list or text list, or participate in a voluntary survey, sweepstakes, or contest.
Account registration is an optional service provided by our Web Site. You do not have to register to browse our Web Site, but you do have to register to purchase products on our Web Site. When you register, you may be asked for information such as your name, address, phone number, email address, a password that you select, and your interests, if you choose to register them. We strongly recommend that you do not disclose your password to anyone. Playful Pup Bakery LLC will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or email messages). Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information on the Web Site. When you register, you will have the opportunity to sign up for future marketing information from Playful Pup Bakery LLC.
You may also elect to register to be added to our mailing list or text list. In connection with your registration to be added to our mailing list, if you request to unsubscribe from receiving additional email communications from us, we add your email address to our suppression file, to comply with CAN-SPAM. In connection with your registration to be added to our text list, if you request to opt-out, we will add your telephone information to our do-not-call list.
When you purchase Playful Pup Bakery LLC products from our Web Site, you must submit payment information, including without limitation your credit or debit card number and expiration date, as well as your zip code. Such information may be recorded by Playful Pup Bakery LLC to process, fulfill, and ship your orders. In addition, when you return previously purchased products or request a refund or exchange, you may be asked to give your name, address, driver’s license number, and other identifiable information. Playful Pup Bakery LLC collects this information to help prevent fraud and identity theft.
If you contact or otherwise submit a request through the Website, or any employee of Playful Pup Bakery LLC, or any affiliate of Playful Pup Bakery LLC, a record of that correspondence may be kept, which includes any Personal Information that you submit.
Playful Pup Bakery LLC may also collect information related to your usage of the Web Site such as time spent on the Web Site, areas visited, sites linked to and from the Web Site, and other such information.
To the extent that you click on a particular link (including any third party links) featured on the Web Site or in any email communication or newsletter promoting the Web Site or the Playful Pup Bakery LLC products, we collect information on whether you responded to the link, and which link you clicked.
Security of Personal Information
We maintain reasonable administrative, technical and physical safeguards to help protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. Where possible, will ask that any third parties to whom we may transfer such information take comparable steps to protect that information. However, even with the best technology, no data transmission over the Internet or any wireless network is 100% secure. As a result, while we strive to protect your Personal Information, there are security and privacy limitations of the Internet which are beyond our control, and we cannot absolutely guarantee the security, integrity, and privacy of any and all information exchanged between you and us through this Web Site. We make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to or use of your Personal Information.
Usage and Disclosure of Personal Information
We may use your Personal Information for record keeping purposes, to improve the content of our site, to customize the Web Site to your preferences, to communicate information to you (if you have requested it), Web Site management, fulfillment of requested purchase orders, and marketing and research purposes.
Playful Pup Bakery LLC uses Personal Information to continually assess and improve the products and services we offer. To serve you better, we may combine the Personal Information that you give us with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
Some of our operations, such as our electronic commerce functions, may be managed by third party service providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Web Site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web Site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services. If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.
We enter into marketing relationships with advertisers or other companies that provide products or services that we believe may be of interest to our customers. We may share non-identifiable aggregated information with these companies. We will not disclose your credit card account information for third party marketing purposes. We use third-party advertising companies to serve ads when you visit our Web Site. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.
If Playful Pup Bakery LLC or any of our service providers are requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, Playful Pup Bakery LLC or the applicable service provider may, without your consent, provide such information. In matters involving claims of personal or public safety, Playful Pup Bakery LLC or the applicable service provider may provide your Personal Information to appropriate authorities without your consent or court process. Playful Pup Bakery LLC or our service providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving Playful Pup Bakery LLC, the applicable service provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection when you owe a debt to us.
Application of United States Law
Change of Privacy Settings/Right to Un-subscribe
You may change your marketing preferences or remove yourself from our mailing list by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you or by contacting us at: Playful Pup Bakery LLC, 5300 S. 108th Street Ste 15 #198 Hales Corners, WI 53130.
When you place orders on our Web Site, all your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Sites from capturing and viewing your Personal Information. Since any order information you provide to us on our Web Site will be transmitted using a secure connection, if your web browser cannot support this level of security, you will not be able to order products through our Web Site. The most recent versions of commonly used Internet browsers can usually support a secure connection and can be downloaded for free from the web sites for those browsers.
We may update this Policy from time to time. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Web Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Playful Pup Bakery LLC regularly reviews its policies, procedures and practices regarding Personal Information and this Policy. If you have any questions, concerns or complaints regarding our compliance with this Policy, the information we hold about you or if you wish to exercise your rights, we encourage you to first contact us. We will investigate and attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by data protection laws. Further, if you have a disability which interferes with your ability to access this policy, accommodations can be made to present the policy in an alternative format, to assist you. If you would like to receive this information in another format that is accessible to your needs (for example: audio, large print, etc.) please email us at email@example.com.